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FAQ
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Where are you located?Reform Pilates is located inside the Russell Hill Chiropractic Clinic, at 565 Eglinton Ave W, in Toronto.
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Is there parking at the studio?There is free one-hour parking along the side streets, both north and south of Eglinton, including Russell Hill Rd, as well as paid parking along Eglinton Avenue. Additionally, there is a Green P parking lot behind Starbucks and Summerhill Market, off of Castleknock Road.
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Are your Pilates classes good for beginners?If you’ve never done any equipment based pilates - such as pilates with either a tower or a reformer, then we recommend booking a Private Intro session. These hour-long sessions give you a chance to try out all of the equipment, and give instructors a sense of your needs, and the classes that might be a good fit. These sessions are booked directly through instructors (not through Mindbody) by emailing hello@reformpilates.ca. They are also offered at a discounted rate of $70.00. If you have used a reformer before, but haven’t been to the studio, or haven’t done pilates in a while, you are welcome to register for a group session. Let us know in advance, and your instructor will walk you through a brief introduction to the equipment before your first class. Pilates is all about controlled and precise movement. Your instructor will guide you through each exercise and come around to help make any adjustments to your form as needed. Even those who have been doing Pilates for years are constantly learning, so you will never feel out of place in a class at Reform Pilates.
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What kind of equipment does your studio have?Reform Pilates is a unique studio since most of the equipment is located within one space. We have 4 classical reformers and 5 springwalls. Most people are familiar with what a reformer is: a rolling platform connected to spring, with straps and a footbar. Fewer people are familiar with the springwall (also known as a tower), where the springs hang off hooks attached to the wall.
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Are there different types of group classes?We have a few different types of classes on the schedule: Reformer/Springwall Combo: we use both reformers and springwalls. Approximately half the class is spent at the wall, and half on the reformer. Basic Reformer Springwall Combo: a more deliberately paced class for either beginners or clients with specific needs. This a great place for anyone to start with! Reformer/Online reformer: the full hour uses the reformer, and we often use the jumpboard. Clients with home reformers often log in by zoom to these. Intermediate Classical Reformer/Springwall: we use both reformer and springwall, and rooted in the classical methodology, the pace is faster and there is less verbal cueing. Experience and knowledge of the names of the exercises is recommended. Advanced Classical reformer: in which we follow the advanced classical pilates repertoire, the pace is even quicker, and emphasis is placed on perfecting form and there is even less verbal cueing.
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How do I book a class?You can view our schedule and book a class here! We use the MindBody platform for all of our bookings. It’s very easy to use - all you need to do is create an account. You can even pay for your classes through the app. We sell single classes, and packages of either 5 or 10 classes. Please be mindful of cancellations and provide us with at least 48 hours notice for group sessions, and 24 hours notice for private sessions. If you already have an account, login here and get booking!
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What do I need to bring to class?We welcome the use of grip socks - however bare feet are just fine too (and even encouraged) in order to get those pesky little toe muscles and nerves alive and strong. Bring your own water bottle - but we can provide a towel.
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Do you play music during the group classes?Generally we do not play music. In classical pilates, we encourage clients to ‘listen to the machine’ as a way of controlling movement and increasing focus and concentration. In more advanced classes or in classes aimed at teenagers, however, we might throw on a playlist!
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How many people are in each class?Reform Pilates is a small and cozy studio where every single client is important. The classes are limited to either 4 people - if it’s a class that includes the reformer - or 5 people in the case that it is a springwall only class. We pride ourselves on knowing each and every client and seeing them progress through the classical pilates system. We are keenly aware of every client’s needs, including personal movement goals or injuries and conditions.
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Do you do private or corporate group sessions?Yes! We offer all sorts of creative Pilates services, and since we are located within a wellness clinic that offers a variety of services such as massage therapy, we will happily work with you to create a perfect day of wellness for you and your employees. Just email us at hello@reformpilates.ca
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Do you offer classes for Pregnant or Postnatal Women?Yes! For clients who are before their third trimester and can still lie flat on their backs, Pilates is an amazing low impact form of exercise. We work ‘the core’ - but ‘the core’ includes more than just the abdominal muscles. We focus on strengthening all of the muscles of the trunk and the glutes - which is amazing for pregnant women. Pilates is quite amazing for post-natal women as well, even those with diastasis recti (abdominal separation). If you’ve been cleared for exercise by your doctor, just let us know what’s going on in your body, and we can design the perfect post-natal movement experience.
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Do you offer classes for seniors?Yes! Classical Pilates is incredible for seniors because of how it is strengthening while also being easy on the joints. Every session will include exercises that challenge balance work. Every aspect of the classical pilates system promotes functional movement for active aging, and active aging is always an important theme in our training as pilates instructors. Our instructors are well versed in many of the challenges and issues that many seniors face including: arthritis, osteoporosis, joint replacements (lots of our clients have replaced hips and knees), stenosis and other issues of the spine, and scoliosis. Another common condition we deal with: shoulder injuries including ‘frozen shoulder’. As Joseph Pilates, the inventor of the Classical system and equipment, once said: “You’re only as old as your spine”.
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How does the waiting list work?Clients can add themselves to a waitlist if the class they want to attend is full. Add yourself to the waitlist by clicking on “waitlist” in the Mindbody App. If you get into the class you will be notified by either email, or text, or both, depending on the notification type you selected when you filled out your login. If you didn’t select any notifications when you created your Mindbody Profile, go into Mindbody, and under profile, click on the settings icon (top right corner icon)and turn your notifications on.
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What is your cancellation policy?The studio is small and the classes fill up quickly. As such, we ask that clients give us 48 hours notice if you need to cancel your booking. It’s easy to cancel it through the Mindbody App. Clients who do not cancel in time will be charged. For Private Sessions, we require at least 24 hours cancellation notice.
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